20 Nov, 2018 → by ClaimboUser629748
I Received only half the items I ordered and they never responded
1
I ordered six party packs for 16 (which included plates, napkins, forks, spoons, cups, invitations, etc.) and I received six party packs for 8. (basically half of the order, with the exception of the items that came a fixed number per pack, such as balloons, candles, table cloth, ribbons, and whatever the decoration portion of it was.) When I tried to contact the company to let them know I only got half the order, they would not respond to any of my efforts to contact them. I called the customer service number and was placed on hold, then hung up on after holding for a long time -- three times! No one ever came to the phone. I received half of what I ordered and they never responded to my efforts to reach customer service.