If I had known just how unreliable all the benefits that were promised to me wouldn't be available when I truly needed them after paying for 5 years from 65 to 70 yrs old, I would NEVER have signed up with United Healthcare. I am in the process of relaying my recent experience with having so much difficulty getting a house visit for the first time in 5 years to check my vitals that I wanted to be forwarded to my regular doctor. My family is worried about my blood pressure and heart as the only family I have is 3 states away. If someone is dizzy, feels like they may pass out, and has palpitations they should get a housecall easily with no argument or hassle, especially if they've never asked for one before in 5 years. I would expect to give a refund if I had conducted by own business this way. DISGRACEFUL!!!