I ordered fabric online and never received the fabric I ordered, plus I was billed on my credit card. I also have not been able to set up an app to find or track my order. I feel ripped off by Joann Fabric store. I ordered during this COVID-19 and I thought this would be a good way to get my fabric and make a quilt while being confined to my home. My quilt is unfinished and Joann has not reached out to me to give my money back or even sent me a text to say if they had the fabric I ordered. User's recommendation: Don't order online.