I have not heard from these people at all. My order # is W2011061234159 I will be watching my Visa Bill to see if they charged me and will, for many months to come. Where are the sweaters that I ordered? Rotita has not sent my any emails about delaying my order. I will never order from them again and will tell my many friends not to, either. This is terrible and just before I was planning on mailing them to friends for Christmas gifts.