Since 09/2010 when car JEEP LIBERTY [VIN # 1J4GL48K54W314520] was completely paid for, satisfaction of lien or other clearance of lien and clear title proof acceptable to NYS DMV has never been issued. TO date, requests for this information has never been acknowledged or acted on by the firm in a way that would give me clear title to my car. User's recommendation: Avoid financing car through Chrysler Financial. Use local bank/credit union.