24 Dec, 2019 → by ClaimboUser662534
I need a refund NOW
1
My order number is 18962-J-65. The product I received is defective. Packaging is missing and the product is wrapped in bubble wrap. There are no user instructions. Item is scratched and I cannot even turn it on as it is damaged. On close inspection, the product is used. I called your office and SUsan hung up on me 4 times. I would like to send them back for a refund. NOW.