I booked a flight on this site and never received confirmation email. Well I suspected something didn't go through, so I called CheapAir. They told I made three reservations for over $5, 000 each. I told that I never received any confirmation emailed and asked if they can cancel all three reservations. They said they can do it, but they'll will charge me another $300 for each reservation to be cancelled. If I would agree that would be another $900! It seems to me they running a scam or something. I have no idea what to do. I also spoke to their customer service agents and they were not able to hep me. I was on hold for almost a hour! Agents were very rude and unprofessional. They stole my money and don't want to give me a refund. I hope I will get my money back.