I had been suffering from Plantar Fasciitis for 2 years. I went in bought inserts for me and my bff for about $1000. It completely gave me relief! I would go every 6 months and get newer inserts without a problem. I was very sad to see they closed. I used what I had for a couple of years and out of desperation went to Good Feet to get new orthotics. Good Feet sucks! Those jokers gave me their version of orthotics and said they would help me out since Ideal Feet was no longer around. They wanted me to spend $1500 for new orthotics! Uh no! So I proceeded to leave and the sales guy said I can sell you some for $50. Seriously dude? Why not start with that to gain the trust of your customer. I'm just sad they are no longer around. User's recommendation: If Ideal Feet ever came around again I'd go back.