I was told to invest my life savings by James Spencer into a structured note that he reassured me was protected and could be sold at anytime. I told him I was using this money to complete a potential house purchase in the near future. Numerous times he confirmed to me that I could withdraw at anytime without penalty. When I requested to withdraw he stopped communicating with me and I discovered I had lost more than 80,000 pounds of my savings. I had to change to another Dubai firm in the DIFC as they proved to me I could not withdraw without penalty. I was lied too and mislead by James Spencer. I have since checked him out in more depth and even found he does not hold a UK recognised level 4 qualification that is the minimum level required to give advice. Therefore he should not even be giving financial advice. My new advisor is UK level 6 and a UK Chartered Wealth Manager. I take some blame myself for not being more prudent and reading everything I signed, but I am in the trust business and put my trust in him. Since I have moved to the DIFC regulated company I have had totally different advice to what he told me and have seen evidence that he made over 7% in non disclosed commission. The 80,000 GBP loss came from his commissions being deducted and bad choice of product for my needs. I have now had to cash in my pension to complete my house purchase. This is terrible for me at my age. I did not expect to lose so much of my savings by a confidence trickster, and wish I had spoken to a Chartered Wealth manager first. Anyone looking for investment advice must make sure they are Chartered and regulated by the DIFC.