Huge SCAM!!! I lost $170 to them! I purchased 2 pairs of shoes and they were stuffed into one small box. The letters TORY BURCH were smeared on the sandals and there was glue drippings on it. I contacted right away and they refuse to take my return. They claim it might get lost in the mail and hope I can understand and sell it to my friends and they will give me a discount!!! I would never buy from them again! I'm so disappointed and upset. Next time I will just lay full price and make sure I get original. These people don't even speak English! Be warn, the quality is not even close to looking real! And they have reviews on their site, wich are also fake.