23 Oct, 2019 → by ClaimboUser864168
I have ordered an android tv box
1
I have ordered an android tv box and after a month a received it from my local post office. When I opened my parcel I got a box of that box and inside it, there is broken piece of tile wrapped in Indian newspaper inside polythene of Indian product(silver coin maida). I complained to banggood everywhere email, twitter, youtube, Instagram and finally, they replied me on FB live chat and generated my ticket of complained.Recently I received an email from them asking me to claim my local post office because they think it is done by local post office.why should i do claim it is their duty to do investigation from courier to courier.then what is the point of mine to purchase a product with insurance.it is their their reply Thank you for your e-mail. We are sorry to hear that the item you received for your order [protected] was wrong. Based on the previous unpacking video, we can see that the package is clearly open. And 100% sure that your product is being transferred in transit or on the road. We still recommend that you go to your local post office to claim.