I have not received my exchange

/ 7 reviews

14 Dec, 2020 → by ClaimboUser557717

Re: Order number 4000**** Silk pyjamas, light blue, small. I requested exchange for next larger size. 11/12/2020 (08.35am) Your email to me confirmed that an exchange would be granted. 4/12/2020 I received confirmation from Royal Mail that you had received my return parcel (Royal Mail ref 9TQ03420****GB) I have not heard from you that my return is being dealt with, and no exchange has been received. Please would you send me the exchange goods, and please would you acknowledge this email With thanks and kind regards Jill carter User's recommendation: Product is lovely but awaiting exchange for 2 weeks so far.

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Lilysilk - Other Reviews

》 Resolved: Fraudulent Oeko-Tex Certification

》 I have not received my exchange

》 Cancel order # 10015****

》 Did not credit account for full amount of returned, unused sheets.

》 About my Exchange

》 Mismatched sheet colors

》 Placing an order

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