I open a contract over the phone for R399 the 25 gig special but pay +- R1700 for that same service from Jan 2017 to date made an enquiry was credit R1500 which I was not happy with The call centre clam I went out of bundle which my service get cut at 98/99% every month which I cannot use the service, but I went out of bundle according to the call enter. The invoice Neotel send need to be correct someone is not doing their job right and I am getting the short end of the stick. I have locked numerous amounts of calls and just got more and more frustrated. The call centre or even billing or data monitor team need to stand a countable for their mistakes. How in heaves can your bill go from 399 to 4500 but I got a credit of R 1500 that’s not been allocated to the account. But my bill the month after is R4500, I really want this thing to be sorted out before it get out of hand, it’s a bit too late for that now, move my phone for 100 min last me a month to 300 min just last to the 15th of the month.