2 Sep, 2021 → by ClaimboUser370654
I had a week bank. And could not use it because. Covid hit the world. They say since it expired I cannot use it. I feel that on favor.

2

I have called customer service and was told that I could not use my week. Because it expired but that was the time that Covid hit and I ended up being very sick and had Covid. I was working in the school system they were not allowing us to go out of New Jersey. And now they said that there's no way I could use my week. I feel this is unfair and I don't even know if I want to renew my membership. I understand you have policy during a world pandemic I feel you should be a little more understanding. Money as hard as it is and I'd really like to come down and use my week in WESTGATE vacation Villa . Thank you for listening to me Patty Siddons at [protected] thanks again and have a great day.
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