12 Apr, 2020 → by ClaimboUser950415
I had a bad customer service experience
2
We ordered dinner 2 nights in a row from Dickies in Lakewood via grubhub. The food was good but both nights our order was shorted one portion of food. After the second occurence, I called them to let them know and all I got was a bunch of attitude from the employee named Ruby. He was more interested in arguing than providing service or even hearing the complaint. He was very difficult to understand and hung up on us in mid conversation. All I wanted was to be compensated for two botched orders in a row in two days. Because of this employees unchecked attitude, we wont be giving them our business again. User's recommendation: Dont go there. They dont care about service or treating customers in a fair manor.