9 Oct, 2020 → by ClaimboUser697717
I didn’t understand how to fill out a bol in order to prepay the shipping as the shipper, consequently I was charged $25 to change the bol after the item was shipped.

I believe the CT web site should be clearer as to how to prepay shipment cost.... Or at least not charge someone for correcting the bol after the fact....I didn't get the correct response from a CT employee as to how to fill it out prior to shipping, or I would have redone it at that time and avoided paying the $25.00.
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