16 Jan, 2020 → by ClaimboUser470921
I could not reach any of your support services to rebook my flight

1

Hello there, We were trying to rebook our outbound flight from Manila to Incheon, South Korea last November 22, 2019. I was calling the hotline a for a week before our flight, we were not able to get a hold of anyone. Chatbot was also just giving out general answers, and tried to reach your online support chat to no avail as well, it was just loading the whole time. So we had no choice but to book another full flight to korea on a latter date, and then rebooked the returning flight from korea to manila instead. regards, Ed P.s. please refer to ticket [protected]. your staff closed it while I was on my fourth follow up. P.s.2 Original booking was Ed Henderson Tan (Booking No: H67VQE) 22 Nov 2019 Manila ✈ Seoul - Incheon - Travel Itinerary You'll notice that only the return flight has been rescheduled but not the flight to Korea. My rebooked ticket is NSLEWI
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