This is the last time I use this company for iliostomy supplies. I NEVER get a true answer, my supplies never ship, no one tells the same story twice, they never follow up with the Doctor, they never verify anything with the Doctor they just never send the supplies. It is the absolute worst company for Iliostomy supplies. Do not go thru what theyve put me through. DO NOT USE THIS COMPANY User's recommendation: DO NOT USE THIS COMPANY FOR ILIOSTOMY SUPPLIES.