I paid for the products and the purchase cleared, but the items didn't fit and they would not let me through their website to get a refund or an exchange. Now Rotita has my money and I have clothes that doesn't fit that I can't return because the website has blocked me. I haven't even got to talk to anyone about anything. This is the worst company I have ever dealt with. I just want to return the merchandise that doesn't fit and get my money back. There is nothing wrong with the items, they just don't fit. As far as I'm concerned, this company should be shut down for all the ways they have ripped people off.