I have checked in on 17 aug. 2017 in grand hyatt Kuala Lumpur and i paid for 2 nights in (one condition) that i informed the recipients if i like the place i will extend my accommodation in same hotel and rooms since i booked rooms no. 3108 & 3109 and she said yes sir you can do that, but when i went to extend my accommodation they informed me sorry sir we cant do this becaue we are fully booked when I insist she told me we will check with our manager and we will call you, i told her please if the manager will call let him call me at my malaysian mobile number since my child is sick and he is sleeping, but the Manger call me to inform me please sir you have to checke out tomorrow!! any how i was your client since very long time until tonight and i didnt go to any other hotel in any country i visit but after tonight i will not i'd rather sleep in road than booked again with your hotel