7 Sep, 2019 → by ClaimboUser732893
I am the leader of a quilting group at our church. We were anonymously gifted a brand new Janome JW8100 machine that will not work. It makes a loud grinding sound and will not sew. I took it to an au

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Much to my surprise, there seems to be no way to contact Janome directly with my issue.. I should not have to pay for service on a brand new machine. We are a quilt group that makes quilts for children's charities. I need help.
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