1 Jan, 2018 → by ClaimboUser64591
I am complaining because your company charged me 201.91 for a rental that I signed a contract for 101.63.
1
August 18th, I pick up a rental car at the Fort Lauderdale Airport terminal and signed a contract that showed that I would return it to the Orlando Airport the next day . I signed the contract for 101.63. When I returned the car in Orlando Airport they charged me for 201.91. I was sent to the desk and your person Reneil Maray tried to correct it but the computer wasn't working. He took my name, email and phone number and stated he would call me and correct it when the computer came back up. Needless to say he never kept his word . I emailed him and he never responded. I would like the charges corrected. I would never pay that much especially since Budget rented me the same model car 2 weeks prior from Orlando to Fort Lauderdale for 101.63. I am aware you are owned by them but the difference is their reputation.