I am complaining about the service. I moved and contacted Windstream to transfer my phone service AND I added internet. I was told that it would be done on 3/23/2018. I took off work this day. I received a called that the time would be between 3-5. I waited until 5:51. I called them and the automation said it was still open. By 6:15 or so I called and it stated the order was completed but NO ONE came to my apartment. I was told that someone would come today but it would be after 12. My son has been here since 11:30; I came home for lunch at 12:15. At 12:38 I received a phone call that the order was complete to check my modem, etc. I have yet to see a technician. These guys ARE NOT coming to the apartment. I cannot keep taking off from work or even sitting around waiting for someone to show up and they don't! Now I'm being told it may be Wednesday before someone can come out. I would like to speak to a field supervisori. Texarkana, Texas regarding this matter and not to be continuously putting in an order for service only for no one to come out and do their job.