This place is ridiculous! I have a claim for AC repair. The HVAC repairman came out, inspected, found a leak and busted pipe. The approval he got to do the work was $500. He was able to fill the freon. For the repair, we are still waiting on approval…that was 2 weeks ago. The freon will keep us cool for a while. The freon will eventually leak out. Last time I called America's Residential Home Warranty, I was on hold for 20 minutes. No representative answered.