25 Sep, 2018 → by ClaimboUser581866
Hunter fan Warranty Rep rude and not willing to help

1

Purchased a hunter fan with a lifetime warranty. They would not honor warranty and were extremely rude. Will never buy another Hunter fan. Paid an electrician to take down a fan with burned motor. They wanted me to get back up on a ladder and reinstall the fan so they could troubleshoot or pay the electrician to come back out. I am 65 years old and I'm not going 10 feet up on a ladder on the outside porch just to hang a fan to prove to them that the motor was bad is what I told them. This rep I talked to on the phone was just a rude person whom if he worked for me I would fire and I told him in those words. His name was Aaron or Erin and he would not give me his phone number or last name.
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