Recently moved with Hughes net . My old address was ok with Hughes net. Cannot get the service at my new address even though Hughes net told me I could get it. The Installer came out and said this was all he could do. All my lites were on the modum but nothing was going on my computer. I was Charged until the 19th for no service. I Cannot just cancel because they only have standard cancellation. If you are in a contract with them and u have this problem there is nothing they can do for u except to get your money. U can talk to many people at Hughes net but nothing will get resolved. This business has been practicing this way for 10 years and they are proud of themselves. My suggestion is to get on Facebook and tell your friends to stay away from this bogus service.