About a year ago my Hughesnet modem HT 1100 stopped working. your tech installed a Hughesnet wi-fi modem. Before the change I was getting a download speed of over 4.00 mbps and that was with my netgear router over wi-fi. With the new modem its less than 0.30 -0.60 mbps. I've read many complaints about your service that advertises 25 10 etc mbps but delivers much less. your techs seem to think its always ON OUR END BUT YOU ARE MISTAKEN. There are many complaints just like mine. You know it and I know it. Ive been with your service for a very long time. But I can't ENDURE DEALING WITH YOU ANY LONGER. WHEN MY 190 gb tokens run out your service is HISTORY!! And OH! PLEASE! DON'T BLAME IT ON COVID!!!