June 5, 2020 Client # 112025 I spoke with a young lady who was very nice and she told me she had a replacement for the HP Ink Cartridges. They were not recycled or remanufactured, but new and would give me more life than the HP cartridges. She would send them out and call me in 30 days to see how they worked. I figured I could risk that. I put the cartridges in and the colors were not near the same as HP. So I took them out after only 10 copies. I was waiting for the call to discuss how I liked the product, but what I got was a collection notice from another nice person. My invoice was past due. I still have all the cartridges they sent and don't plan to use them. I still have not heard from the sales person and I wish I had taken better notes or used my standard rule of send me everything in writing. I am paying the invoice, but would love to return the cartridges for a refund. I wish I had checked this out before I bought, but I didn't. Thank you!