Printer is attached to wireless. It will print, but it will not scan using HP Smart. Just gives message, "Printer Status Unknown." Used HP Print and Scan Doctor software several times, uninstalled and reinstalled, reestablished network connections. I did everything several times, but always the same result - "Printer Status Unknown. This happened once before a few months ago and I was able to fix it by uninstalling and reinstalling, but that is not working this time. John Sloan [protected]@yahoo.com [protected] land line [protected] cell