Visit to John Hinderer Honda On December 20 and 21;Heath, Ohio Dec: 20 Spent over 5 hours shopping and talking about buying a new Honda Civic lx MSRP $18,195.00Hinderer claimed payments would be $440.00 month.We needed payments lower. They said the payments for 72 months on the price plus tax,etc. Would be not be lower and they could not sell us a new car.When asked for an answer Hinderer could not supply any answers. They could not and did not know the price we were actually buying the car for nor could they tell us how they arrived at the monthly figures they were coming up with.They were closing and asked us to leave and come back next day to buy a used car that is 2 years old for the $325.00 month for 72 months.I was already approved though Capital one for a car loan. I asked Capital one what the payments will be. Response was $330.00 month. Dec 21 Did some research and got a quote from Rousch Honda for $16,900 with a monthly payment for around $320 month.I went in to Hinderer and asked to talk to the new car sales manager (Patrick H.) I ask him why the F@#$ I could not buy a car the night before after 5 hours at the dealership for a monthly payment even anywhere close to what it is supposed to be.He yelled at me that if I used any language like that again "He would throw my *** out of the store". I apologized by saying I was sorry and I should not have said that word.He yelled in my face not to be sorry just don't do it. I said ok. I gave him the quote I got from Rausch Honda and again asked why I could not get a fair price from the salesman. He said that the sales processes are different. I repeated "The processes are Different ". He yelled at me and got less than 4 inches from my face yelling for me to get my *** out of the store before I am thrown out for being condescending. I got up out of my chair and told him to hold on that I was leaving. He blocked my way yelling at me to get my *** out of the store. I kept walking towards the door. He told me he never wanted to see me again. I told him to calm down and I was leaving and that I was disabled. He told me that "I would be more disabled if he ever saw me again". He also said that me and the 3 gentleman that were with me that we were "banned from that dealership forever and if we ever came back we would be physically thrown out. I turned and looked and all the salesmen who had gathered around and had to leave as I was starting to have a panic attack. I have a medical conditional that bothers me at times. I have lots of witnesses to this. The problems I have with this are many but mainly. 1. I was physically threatened just trying to buy a new car.2. I was very scared more than once that he was going to hit me.3. For some strange reason the price they are quoting me is so much higher than what they charge anyone else it seems to indicate some sort of prejudice for the young person I am consigning for or me as an older disabled retired person.4. When I calculated the payments I found out that either they were trying to charge me around 21% interest or charging $8,000 more more the car than the price they had on it. PS: This all took place in the middle of the showroom.