I have been in contact with marsboard since april 2020 they have admitted that there is a fault with the hoverboard I purchased in October 2019. They have stopped responding to my emails and advised that I need to travel nearly 2 hours of a journey to get it repaired while the country was in lockdown and wanted me to pay this expense with no certainty that I would be reimbursed for this expense. I paid €199.99 for the hoverboard and is within warranty. Would like this issue to be resolved with either a replacement board or refund. I asked marsboard could they arrange courier to get the hoverboard fixed, since they have failed to reply to my emails. I have made contact with consumer rights in relation to this matter also and they are looking into it. If you could reply to me on [protected]