I would like to reprising my mortgage loan, but non of the uob staff willing to help. I called in multiple time since 9th june, no one keen to return my called. Someone ask me to do it online, yet the stupid online system unable to proceed. It's too complicated and failed to download the necessary documents and submit the application. I keep calling the bank, the helpdesk say will escalate to the mortgage team to get back to you. But wait for 2 weeks still no reply. My contact: +65 [protected] Name: mr. Chong