Commonwealth Bank gave us an approvval in princilple home loan for us in January for a house and construction loan. Since then they have changed their policy to not do 97% loans only 90%. We still have an approval for 97% which is valid for 12 months. We finally signed contracts and the bank ordered valuation and surprise surprise the valuation was 30k less than the fixed price contract. CBA are not taking any responsibility nor will they admit that they have any say, even though valuations in the same estate with them have come back fine!!! Apparently rather than tell us that they do not want to do 97% loans they get out of it by getting valuations that are really low! Now after 6 months of chosing colours etc...we have to fight for this...this is wrong.. our dream of owning our first home has been shattered... by the way they increased their variable rate as well...awesome bank CBA..we will not reccommend you to anyone.