Snap travels a pos company who just keep transferring you around instead of making it right ina instant theyre customer service reps arent really helpful either more like customer useless line. Book with Priceline or hotels instead and call the hotel before going if its a Indian man on the phone just know that youll be lied to deceived and games played with User's recommendation: If someone Indian answers the phone at any hotel just know they runnin a scam and you might as well stay far away from it pay the extra $10 and stay at some renowned corporations hotel where customer service and honesty will be a lil more prevalent.