17 Aug, 2021 → by ClaimboUser836012
Hotel I booked doesn’t have shuttle to airport
I want a refund for hotel I booked last night. My flight home was cancelled and unexpectedly had to stay overnight in Charlotte. Needed shuttle service to the airport, the hotel I initially booked did not have such service. Would like my payment refunded. Greater than 15 minute wait on phone, so unable to speak to anyone