17 Aug, 2021 → by ClaimboUser836012
Hotel I booked doesn’t have shuttle to airport

I want a refund for hotel I booked last night. My flight home was cancelled and unexpectedly had to stay overnight in Charlotte. Needed shuttle service to the airport, the hotel I initially booked did not have such service. Would like my payment refunded. Greater than 15 minute wait on phone, so unable to speak to anyone
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