1 Jan, 2018 → by ClaimboUser820405
Horrible WebHosting Provider

3

JustHost.com is without a doubt the largest waste of time and fraud I have ever had the misfortune of dealing with. Their entire Ad structure of their services are FALSE and good luck getting your money back. I canceled my account within the first five hours, as four hours and forty minutes were spent on the phone with them attempting to get the website template they provided (as a temporary - "Site Under Construction" page) up and running. I used their template creator, after I had to get them to grant me access with the User ID and Password they provided in their welcome email. In other words, the User ID and Password Just Host provided me, did not work on their own site. And, their template creator crashed multiple times. Finally, after getting the template creator to complete a one page upload with only text and no graphics, videos, images, etc. - my website did not load upon attempting to view it in three different browsers and on two different computers (a Mac and PC). Their support team is a joke and useless, and that is if you can even get them on the phone. I went through person after person after person and got no where. So, in the end I canceled my service and requested a full refund; which I only have gotten half back. Today I received an email from their Billing department expressing their willingness and delight in providing quality customer service and to contact them any time should I have any questions; HOWEVER the remaining refund amount will not be granted to me. Bravo JustHost! That is a great business model in providing quality customer service! Keep half of your unhappy customer's money in the name of policy. Um, yeah - way to go there. DO NOT USE JustHost.com for anything. Unless, you have a morbid desire to go through the tenth layer of Hell in dealing with people who enjoy taking your money and not caring about your frustration in using their terrible product/service. I hope the management of this hack firm has a herd of elephants run over them and that they are infected with every form of disease known to man.
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