14 Aug, 2019 → by ClaimboUser867315
Horrible warranty department and repair shops
1
The warranty department is absolutely horrible and never going back to ABC Warehouse because Of the warranty department!!! I was scheduled for 8/14 between 8-12 by GE of Troy, guy calls once and I missed his call and decides to cancel my order/call and reschedule!! First of all I had to call them to schedule an appointment, come To find out they put me on the schedule for again 8/14 between 8-12. Then a lady calls me to tell me they have an opening for 8/14 and I said I’m already on the schedule for that day!! Communication between them is horrible and doesn’t look like the service guy is serious about his job!! I called the warranty department and explained it to them and they had the nerve to tell me to answer my phone next time!! Lol very professional!! How about he try’s back again a few minutes later. Maybe I’m in the bathroom, maybe I’m helping one of my 3 kids pooping or changing!! Be realistic, considerate and professional!! Not all people schedule something and waste your time the way you wasted my time!!