9 Jan, 2019 → by ClaimboUser905205
Horrible warranty coverage
It's hard to state strongly enough how disappointed we are with StainMaster carpet. Do not spend extra money on this product. Our experience has been horrible. We had to get our carpet professionally cleaned 3 times within 1 1/2 years. They finally agreed to replace it but it's been months and they still haven't even ordered the carpet. They, StainMaster and Invista are horrible companies to work with.