23 Jan, 2021 → by ClaimboUser674337
HORRIBLE SERVICE / HORRIBLE PRODUCT

1

Purchased our Wineguard playmaker less then a year ago. We are currently living in an RV park while we build our house. The dish has not moved since we set it up. After about 6 months the dish started losing signal and making a horrible grinding noise. This happens whether the TV is on or off...usually in the middle of the night. We have resorted to having to unplug everything before going to bed and going through the grueling set up process over and over again until it finally wants to find the signal. Wineguard told us to purchase another coax. Did not help. Still having problems and they refuse to honor the warranty. DO NOT PURCHASE THIS PRODUCT...YOU WILL BE WASTING YOUR HARD EARNED MONEY. User's recommendation: DO NOT PURCHASE THIS PRODUCT.
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