1 Jan, 2018 → by ClaimboUser197140
Horrible service & delays
2
Absolutely horrible experience with this company. When you walk in the showroom, they are incredibly nice. They have good ideas, good suggestions and are very eager to please. BUT, once you place an order -- the drama begins. First, the delivery date that was promised changed... and they wouldn't have items for another two weeks. Okay, we set up a second delivery for the two weeks. When the first delivery arrived, pieces were incorrect and missing from the order. So we called and they accused us of being wrong. Luckily, we called AND emailed in the order. We had a copy of our email and forwarded it to the company. No apology from them. It has been a MONTH of this and now the last part of the delivery is pushed back again. I won't be a repeat customer. Horrible customer service and delays, delays, delays.