I ordered a sweater from them. That was 09/15/20 they then posted a shipment for 9/26/20 literally 2 weeks for a item thats in the United State. So I tried to arrange for the package to be stopped because I would be out of town for that week. No one was helpful. They lied and said a manager would call me. None ever did and that was 9/17/20 I tried to contact who they shipped through Fedex but they didnt provide much help because Forever 21 put a SmartPost label on my package. Meaning it has to be hand delivered. To which the item isnt even going to stay with FedEx it will be passed off to the USPS. I hate the bs that Im going through. I cant even cancel the order. *** User's recommendation: Don’t do online shopping with them.