27 Nov, 2019 → by ClaimboUser284458
Horrible service at Taunton location
It was 11/27/19 @ 6 pm , I went to the restaurant with my friends. The hostess was taking a while so we decided to sit at the bar . We ordered some drinks and an entree for each of us , 35 mins had passed and the bartender did not check on us one time , or apologize for the wait so we asked her to put our food in boxes and take it to go , another 20 minutes passed , people that came in after me had gotten their food , eaten and were ordering deserts.when asking to speak to the manager on site she was very rude and assertive . She stated “well aren’t you the party that now wants their food in boxes “ yes only because we waited an hour for 5$ chicken sandwhich specials. She was very rude and did not try to help the situation. I let a couple know on my way out the door how poorly my friends and I were treated after sitting there for an hour with no service . That couple proceeded to leave and take their business else where . What can be done to help this situation? Hire and train employees for proper customer service . These staff treated your consumers very poorly and are affecting your business .