I'm a high risk pregnant patient who was transferred from Kendall main baptist to your Jackson memorial ACC 4B department. My first impression was horrible being a pregnant office, there was piss on the floor in their restroom and I don't mean just odor, there was a puddle of piss and when I brought it up, their respond was it happens all the time. That is disgusting. I come from very far distance to get here and I always get here before my appointment time and I'm here all day waiting to be seen. I'm not the only one it's several women complaining every time I'm here. Our time is just as valuable as theirs and when you mention to them you been waiting a while they don't care. I was born with Jarcho-levin syndrome so I'm very high risk not being able to see the elders is annoying to me. I see a student and resident different every time and never get to see the elder. This office is a joke and deserves to be shut down for no organization, delays, dirtyness, rudeness, and no care for their pregnant patients who been waiting for 5 hours or more to be seen and haven't ate. I have to get a two hour traffic to come and go back home each way. So to come to deal with this mess is frustrating. I used to be a Jackson patient years ago and never had issues but this is a joke in this office.