21 Jan, 2021 → by ClaimboUser308655
Horrible quality and bad customer service

1

It was easy to assemble. Thats it. The welds break very easy. We are super careful. When it broke I got a hold of the company. It took top management to sign off on sending me replacement parts. After installation they broke again and in more places. I asked for a refund, they refused. After research, I found they have a D+ rating with the BBB. there is also the same complaint registered with BBB that I have. I explained that these have sharp edges, also with COVID that our financial situation was tough and I appealed to their humanity and to do what is right and it fell on deaf ears. I would not recommend purchasing from them. Beware, they have several items for sale here. User's recommendation: Buy somewhere else.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Acme Furniture you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.