10 Sep, 2020 → by ClaimboUser454404
Horrible non service

1

Booked a room with 2 beds online for $150 only room available on this tiny strip, showed up at 1030pm to check in. Bitch3s at the front desk (alex and what's her face) were unaccommodating. The girl hands me my room keys and sees we are a fam of 5 and my wife is pregnant by the way. She fails to mention to me the whole time that my room is 1 king bed only. So my tired fam and I had to make the trek our selves to find out it was a single dirty *** bed. This *** named alexa who was the "manager" didnt have a single word to say to me and my fam after I pointed out the fact that a courtesy confirmation of the type of room would have been great. After all the bs with these people I walked out of there at 1130pm wasted a whole pucken hour in that pucking dump called a hotel. That place is gross, I do not recommend at all! Wasn't my choice but was all that was available. Moral of the story dont wing a trip on a holiday wknd and dont stay at this atrocity of a place User's recommendation: Never!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Tropicana Laughlin you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.