I shop before in the store and have good experience before,now when the change the manager the service is horrible. She is so bad no class,unprofessional, she dress is like she work in free market. Also they employee too said she is no good manager. I think her name is Olyvya from Bluemercury Roseville,ca. My name is Cindya I love the store but this manager is so bad with client,now I and my friend think to buy just online.