22 Jun, 2020 → by ClaimboUser693324
Horrible Experience – Caused Me More than $5,550 in Vehicle Devaluation
1
Caliber Collision of Alpharetta intentionally caused damage to my vehicle after the insurance company decided to have repairs completed at a different body shop. They scratched the seats, ruined the headliner and visors, scratched the trunk, scratched the paint on the hood of the vehicle, and caused rust by improperly sealing a rear window which had been removed. Caliber also removed airbags from the vehicle which were not discovered as missing until much later. Caliber attempted to 'make a deal' with the insurance company by paying GEICO directly for damages they created. In that process, repairs were not made to my vehicle. Not only was handling sloppy, rude, and inconsiderate, Caliber never contacted me about the damages or had the professionalism to apologize to me directly. It has now been 9 months and my vehicle has not been repaired to the condition it was in before the incident. User's recommendation: Don't Take Trust for Granted - Do Your Homework First!