I'm a customer no longer. Beware of the 30-day return policy which states customers may return opened and unopened products to a retail store. If you do, it may get you accused of fraud and referred to loss prevention! The return policy sounds great and as an online shopper I look for stores with friendly return policies which allow customers to make exchanges/returns to local retail locations. Today I returned approximately $200 worth of products I purchased online because I got a better price at a subsequent online sale. With the exception of two boxes of chocolate protein bars which I'd opened and found had melted during shipment, all other items were new and unopened. All items were also recently purchased in the past week or two (well within the 30 days of the return policy). I also had the original invoice/receipt for the purchase. The store employees and manager made it clear that my returns were a problem and my account would be flagged, loss prevention would be involved, and I would be asked to no longer shop at Vitamin Shoppe. I felt accused of being a criminal for making returns in compliance with the stated return policy. This is no way to treat customers. In my opinion the return policy is false and disingenuous.