5 Aug, 2019 → by ClaimboUser953995
HORRIBLE, DISHONEST, SCAMMING COMPANY
1
I just had a “light duty” tow for a van from Lombard to Villa Park. The tow was 3.9 miles. I WAS CHARGED $390!!!!!! I have never paid this much for a tow in my entire life! I called to inquire why the tow was so high for traveling less than 4 miles away. I was told that the tow truck is clocked from the time it leaves the shop until it returns. This particular tow truck they sent was coming from Crest Hill which is 35 minutes away! So rather than explaining to me that there are no trucks in my area and I might be better off using another company, they just charged me for their travel time! When I called to dispute the charge, the man that answered was extremely rude and hung up on me!!!! DO NOT EVER USE JONNY’S TOWING! If you do, make sure you ask WHERE you truck is traveling from because you are responsible for paying no matter how far away their truck is! Absolutely ridiculous scam and horrible service!