Over the past year or so each time I go into your Sherwin Williams store in Tobago, Trinidad and Tobago, the store NEVER has the SW product I want. Today, I again went into the store to purchase an item and again the store did not have it. The male clerk that was attending to me found out that some store in Trinidad had the item but needed a supervisor to authorise since they could only order a certain number. When I asked to see the Assistant Manager,the clerk went into the office and she told him to close the door. He spent about 10 minutes with her, and then came back out and said that she was having lunch. Note the door was opening earlier and she was not having any lunch as she stated. I asked if I could see her only for a moment he then went in spending about another 10 minutes and came back out saying, no she could not see me. Please note that this lady who is the assistant manger has always been obnoxious, rude and has absolutely no customer service skills. She is a horrible, obnoxious individual. Since I had all the details of the product I wanted, I went to one of Sherwin Williams competitor in Tobago, spoke to the manager, gave her all the details with a paint sample and she was able to give me exactly what I needed.; It is most disgusting to have to go into your store and deal with such obnoxious behaviour especially since 2016 I have been purchasing Sherwin Williams products and now when I need to touch up or need additional product I am unable to get this after sale support. Very horrible of Sherwin Williams. You have me use your paint in my home and now you are not willing to provide after sale support by providing the necessary products. I will make sure and let everyone in Trinidad and Tobago know of my experience - using your product to paint my home and then having your staff refuse to provide the product for touching up and completion. So I have started with your product but must finish with another product. I will also lodge a complaint to the Consumer Affairs Division in Trinidad and Tobago and all the necessary bodies so that other customers do not have this same experience. ;Sherwin Williams Store, Bon Accord, Tobago, Trinidad and Tobago